FAQs
Shipping
No, we ship within Switzerland only. Shipping costs will apply for orders under 80 CHF, and will be added at checkout.
All orders are processed and shipped within 2 business days. It usually takes 1-2 days for the carriers to delivery the order. Delivery details will be provided in your confirmation email.
Swiss Post and DPD
Product
Sorry, we currently do not accept returning orders. Contact us directly if you think we've made a mistake on the order, or if there is defect found for products we shipped. We will evaluate in a case by case bases.
Payment
We currently accept VISA, Mastercard, Maestro, PostFinance, TWINT and PayPal.
About the shop
I am an ordinary HongKonger living and working in Zurich
I have a dedicated page explaining why.
I have a full-time job. I am doing this to promote the values that I believe. If there is not enough support to fulfill the missions, I will shutdown the business at some point. On the flip side, I am looking forward to receive enough support that I can turn this into my new full-time job.
The best that you can help is to buy what you need from our shop, and suggest products that you want. Sustainability is the key for this business and I show my faith in you with all the time and money that I have invested πͺ.
Sure! Get in touch if you have any ideas / you want to invest / you want to work with me about this.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.